Frequently Asked Questions
MIER—PARYS is an independent watchmaking house, founded and directed by three partners with backgrounds in horology and design. We work between Montréal and Paris.
Our watches are conceived and directed in-house. Components are manufactured by specialist partners, with final assembly, regulation and quality control in Switzerland.
All MIER—PARYS collections are released as single editions in strictly limited numbers. Once an edition sells out, it is closed permanently — we do not reissue.
Each Pavillon watch is engraved with its number within the reference and recorded in the MIER—PARYS house register.
Delivery timelines are clearly indicated at the time of purchase. For the Pavillon collection, deliveries begin in April 2026.
Yes. We offer complimentary insured shipping on all orders.
Import duties and local taxes may apply depending on the destination and are payable upon delivery.
Contact us and we’ll be happy to provide an estimated indication based on your location.
Returns and exchanges are possible within 14 days of delivery, subject to the watch being unworn and in original condition. Full details are available in our Returns & Exchanges section.
All enquiries and after-sales requests are handled directly by the MIER—PARYS team.
Yes. Our watches are designed with long-term serviceability in mind and can be maintained through our authorised service network.
All MIER—PARYS watches are covered by a Five-Year International Warranty against manufacturing defects.
The warranty follows the watch, provided it has not been modified outside our authorised network.
Simply contact us. We’ll guide you through the process and arrange insured shipping where applicable.